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  1. Ensure you have a stable and strong internet connection
  2. Ensure that you have not logged in with another Tixte login method. We limit all accounts to one login (google,twitter,github or email) per email address associated with that account.
  3. Ensure that your overall device connection is right. Visit 838.wifitst.tixte.com to check if your internet is working
  4. Contact us! We will be happy to help right away!!